Return & Refund Policy
We hope you are delighted with your purchase from Lynsey de Burca Handmade Jewellery. However, if you need to return an item, please read through our returns policy below.
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
To return your product, please email firstname.lastname@example.org to arrange for a refund. We will provide instructions on how to safely return your item.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your credit card or original method of payment within 5 business days. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us at email@example.com.
The following items are non-refundable if you simply change your mind about the product:
- Custom or personalized orders
- Bespoke/made to order items
Defective items may be refunded/exchanged. Please contact us at firstname.lastname@example.org if you received a defective item.
We want you to be fully satisfied with your purchase from Lynsey de Burca Handmade Jewellery. Please contact us with any questions!
A love for making beautiful things
"I design and create beautiful, quality pieces with a minimal aesthetic inspired by the piers and small harbours along the Wild Atlantic Way. I like to add interesting dimensions through the captivating gemstones I source and incorporate into my work."